FAQs

Is there an age limit?

To attend the events, clients must be 18 years old or over. Please visit our Terms & Conditions page.

Are tickets issued?

Once you have reserved your chosen Ghost Hunt you will receive an email confirmation of your booking. This means you have been added to the guest list of your preferred event; please ensure the correct email address has been provided and keep this email accessible as you may be asked to show it on arrival. We do not provide paperback tickets. You will receive the full details of the event in the form of an information pack including, full address, time, appropriate clothing, transport/parking etc. we do not require to see this document and it is for information purposes only.

Is there disabled access?

Unfortunately as some of the locations selected for the investigations can be hundreds of years old, it is unmanageable to guarantee disabled access. Haunted Ventures welcomes all but it should be noted that at some events, a lot of standing and walking around is required, as well as steep stairs and uneven floors. Please bare this in mind before you book. A seating area will be provided for breaks.

Do I need to bring anything with me?

Due to investigating in the dark/cold, we recommend you bring a torch along with warm clothing. Some events go into the early hours of the morning, we recommend you bring additional food/drink particularly if you suffer from any allergies in case the complimentary refreshments are not suitable.

Is Haunted Ventures insured for public liability?

The company is covered by public liability insurance for the amount of £5,000,000.

Is alcohol available at the events?

Alcohol is NOT permitted at any time during the events. Anyone attending the event found to be under the influence will be refused entry with no refund. Please visit our Terms & Conditions page.

What happens on a Haunted Ventures paranormal investigation?

Please see our The Experience page for more info.

Will a physic medium be present at the event?

We will do our best to provide a medium at all Haunted Ventures ghost hunts. We only use a selected genuine few so this can depend on availability. Please note it is sometimes not possible for a medium to attend some locations.

What should I wear?

We advise comfortable footwear and warm clothing with additional layers should be worn to a Haunted Ventures event.

Will I see a ghost?

We cannot guarantee you will find evidence of spirits, however we will do everything in our power to help you experience paranormal activity.

What happens if I’m too scared?

You will not be forced to participate in any activity you do not feel comfortable with; the option for you to stop at any time is available. You will be asked before using any investigation methods such as Ouija Boards, if you are comfortable using one. If things do become too much, a member of the team will comfort you and if required escort you back to the base at the event where someone will sit with you. You will not be left on your own; this is nothing to be ashamed of.

Will there be parking at the events?

Further details of each individual event including, directions, transport and parking will be sent to you in the form of an information pack following booking confirmation.